Purcell Mountain Lodge has strict cancellation policies. The opportunity for refunds and/or credits resulting from a cancellation are limited. Payment in part or in full is considered as agreement to the following terms and conditions:

• Your deposit is non-refundable. Final payments are due 90 days prior to your arrival.
• Failure to pay your account on time may subject your booking to cancellation and forfeiture of all fees paid to date.
• Upon written cancellation received 90 days prior to your arrival, any funds received in excess of your nonrefundable deposit will be returned. A cancellation received less than 90 days prior to your arrival will receive no consideration.
• Purcell Mountain Lodge reserves the right to cancel any or part of a tour and will give as much notice as possible. Cancellation due to reasons beyond Purcell Mountain Lodge’s control will result in a credit for any unused portion of the tour. This credit is valid for one calendar year. Cancellation due to reasons within Purcell Mountain Lodge's control may receive a refund for the unused portion of the tour. This refund will be issued within 30 days.
• Guests choosing to depart prior to tour completion will not be eligible for any credit or refund.
• Guests are bound by scheduled arrival and departure times. “No shows” will forfeit the entire cost of the tour package. If a guest is late, for any reason whatsoever, they will be responsible for the entire cost of missed meals, new flight connections, etc.
• Guests whose helicopter flight is delayed due to factors beyond the control of Purcell Mountain Lodge (such as weather, public emergency, and aircraft availability) shall wait at least 24 hours before requesting cancellation. During this period, Purcell Mountain Lodge shall be solely responsible for deciding when it is possible to safely proceed with the tour, but will diligently pursue this goal.
• Guests delayed overnight in Golden by factors beyond the control of Purcell Mountain Lodge will be responsible for their own accommodation and meals. Purcell Mountain Lodge will refund the unused portion of their accommodation. This payment will be made within 30 days.
• Guests delayed over 24 hours may request cancellation and receive full credit towards an alternative tour date, within one calendar year. Guests held overnight at Purcell Mountain Lodge due to uncontrollable departure delays shall be charged a flat rate of $95.00 per person, per night. These accounts are payable prior to departure.

We recommend that our guests purchase some kind of cancellation/travel insurance. Many credit cards include this kind of insurance in their benefits. If yours does not, consider contacting your local travel agent to arrange insurance before you book your trip. We recommend a company who can provide this service       on-line, Advantage Travel World can book Canadian residents directly on-line at  www.advantagetravelworld.com. If you are travelling from outside of Canada you can phone them directly and they can book the insurance for you over the phone.